They are the worst! Was meant to arrive on Saturda...

They are the worst! Was meant to arrive on Saturday and I paid extra $$ for it to be sent for then, its 3 days later, 5 phone calls to star track, 3 of them I was "hung up" on, they keep telling me it cut out, and still no answers to where my package is. I also wait over 15 minutes on hold each phone convo to talk to someone.. So over them