Matt Davis

Review of Alameda Electric

I have had a similar experience as others on here ...

I have had a similar experience as others on here and it seems to be a pattern. I received a letter from amp as well saying that my account with them was closed. Several phone calls and hours on hold later they revealed that they allowed someone else to open an account with them using my address. They then sent me a ridiculously large bill and told me not to worry..... They would work with me until it was paid off. They refused to offer a detailed breakdown of the charges. They then shut my electricity off without warning and demanded payment in full plus $200 for a deposit and reinstatement fee. I explained to them that I was one disability and that I had a special needs child but they simply said that they didn't care. They had the notes on file showing the error they made but again they said they didn't care. They just wanted money. I have been with this power company since 2012 and they simply don't care.