I was expecting it to be a nicer hotel considering...

I was expecting it to be a nicer hotel considering the price but I was not impressed. I purchased a falls view room with a jacuzzi tub. I went to use the jacuzzi tub later the first day and the water temperature was less than warm, which made for a cold tub. After an hour and a half of going back and forth with different employees (front desk, maintenance coming to the room, etc.) they moved us to a new room with the same specs and they apologized for the water temperature. The second room was a little smaller but not a big deal. I checked the jacuzzi water and it was warmer but still not hot. I drew a bath the next night and the bath was actually warm. Great! I jump into the bath, turn the jacuzzi jets on and they barely work (compared to the first room). Every night the room seemed warm and humid like the air conditioning wasn't on. I called down to complain that the air wasn't working. They told me that because of outside temperature the air conditioning is shut off and until temperature rises the units will remain off.

I'm paying over $250 dollars per night. I don't think expecting hot water, the room amenties to work, and the ability to control the air conditioner or heater is a ridiculous request.

I should also mention that I overlooked some other issues. This is a family area and popular for tourists with kids. There were kids running up and down the halls, shouting and playing. Grown adults shouting down the hallway, sometimes after 11pm. These kind of issues I can understand because they are out of the hands of the hotel.

I'll be complaining to management at the end of my stay. Again, I am not impressed with the hotel for the price associated and the problem faced.