If you support small business, never use Yelp for ...

If you support small business, never use Yelp for any reason. They re bullies who try to strong arm struggling small businesses into paying for services they can t afford. And if you don t pay them, they suppress your 4 and 5 star reviews so that your overall rating plunges. I own a business with ALL high reviews except for 1 that was written by someone who has never even set foot in the building. And that is literally the ONLY review yelp uses to indicate we are a 1 star business. It s extortion. Yelp you should be ashamed of what you re making honest hard working small business owner go through. And yes I m reviewing you on someone else s platform so that you can t silence this through your automated algorithms .