Sadly trying Antonios for the first time ever was ...

Sadly trying Antonios for the first time ever was definitely nothing to write home about. Or maybe it was....to not recommend it....depending upon how you view my experience. My son & I get there to pick up our food, a 6 cut size pizza, the Portobello Palermo (which was kinda the saddest looking pizza I've ever gotten) and a spaghetti & 2 meatball dinner (which included a salad....came to $24 and some change. First off, pretty darn expensive for just that little bit. Anyways, when we entered to pick up our food, we paid and then the guy goes to get our pizza, when another guy I guess knocks it out of his hands onto the floor. Okay, sure....I understand accidents happen, I get it. I work customer service. Sure they remade the pizza, obviously it had to be remade. But no attempt to accommodate a customer who now had to wait for new food. Well finally after I let another girl know what was going on, she kindly apologized and offered to refund my total purchase. Which I accepted and definitely appreciated. She was definitely the only part of my experience that I'd give 5 stars to. So we still got to "try" out the food that we ordered and were refunded our money for. Sadly the food was not even that great. It tasted pretty bland like and while I should have taken a picture of the pizza, because like I said before "the saddest looking pizza" I've ever ordered, however I forgot. Now I wouldn't necessarily say they are lacking in pleasant customer service....maybe a select few that could learn something from the kind girl who accommodated us. But definitely the taste or lack there of and the experience of visiting for the first time prompted a review from me. Hopefully if you go to Antonios, your experience be better than mine, and perhaps some better tasting food as well.