Shaari Ladue

Review of Intercontinental Al Ain Resort

They didn't have our rooms ready. Two hours later,...

They didn't have our rooms ready. Two hours later, after complaining about it, we got a suite. Breakfast is ok but busy and you should get it as part of your room instead of paying later. Lunch at Arabesque is average at best. Did not try dinner. Lots of small irritations, like limitations on giving water, not having an iron in the suite even though there was supposed to be one, not believing us when we said there was no iron, sending someone to make sure there was no iron, and then finally giving an iron. It was our anniversary and I mentioned this on check in. We received a complimentary happy birthday cake on our anniversary instead. Free but still wrong. We couldn't eat at Mcgetticans because my wife was wearing hijab. So, in short, not worth it, even with the suite.