Not sure if we arrived earlier than expected, but ...

Not sure if we arrived earlier than expected, but only 1 of the 3 rooms were ready at 1pm. We were pointed in the general direction of that one room and after a few wrong turns managed to find it. The other rooms weren't ready at 2.30, half an hour after I was told to come back , finally got my room at maybe 3pm. There was no directory in the room telling me about the hotels amenities, which would have been helpful. Room was tidy and presented nicely, but, the bathroom in particular, was incredibly small. None of the staff seemed particularly welcoming, a far cry from our previous hotel on the coral coast where every staff member greeted you with Bula. Pool was nice, and the kids enjoyed the waterslide but felt the whole stay was very impersonal .