Tiffany Clyde

Review of Atlantis Casino Resort Spa

Misleading information on their website. Confirmat...

Misleading information on their website. Confirmation from two separate employees that the information was conflicting. Nothing done but Tom the front desk manager is as rude as they come. Briana, director of operations doesn t return your calls. People just transfer you and disconnect you.

The website CLEARLY states that access to amenities for a luxury tower booking are COMPLIMENTARY. Then they try and charge you 30 bucks a night for those complimentary amenities. I have confirmation from Tom the front desk manager that while the offer on the website clearly states something, he will not be honoring it.

Last time I take my business to Atlantis. Elsewhere from now on!

DONT BOOK HERE!