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Angela Klemmer

3 years ago

Check in was at 3 p.m. At 4 our room wasn't ready....

Check in was at 3 p.m. At 4 our room wasn't ready. I'm disabled. O asked if there was another room ready because I was hurting. Went from suppose to have a king settled for a double. 25 people in line to check in and 1 receptionist. Two came off break but they were new. They didn't know reservations so all they could do was Check inside. Management really is not good

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