Review of Nayali international beach resort | Booked this on Expedia and my first comment is

4 years ago

Booked this on Expedia and my first comment is - t...

Booked this on Expedia and my first comment is - this hotel is a far cry from the way it appears in photos on Expedia or it's own website. It's a really big hotel with big surroundings and appears may have looked really nice back in the days but now it reflects years of poor maintenance and a refusal to replace aged or damaged fittings and infrastructure. Lamps with rusted parts, rusted railings on the balcony, stained sanitary wares and non working room telephones. The premium room I booked was not even deserving of a standard room - the bathrooms were awful. I would not accept and eventually the management upgraded me to a deluxe room.

The positive things: it's got a really nice, green surrounding (lot's of trees with birds and monkeys) and is directly at the beachfront. Also, the staff are very friendly, reasonable and always ready to offer assistance. These things are what made the difference between cancelling the booking and deciding to stay.