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DO NOT BUY FROM BEST BUY IN WYOMIISSNG,PA! I purch...

DO NOT BUY FROM BEST BUY IN WYOMIISSNG,PA! I purchased almost 6K worth of appliances and the "system" lost my order. My order was supposed to be delivered Monday, July 15 between 12-6pm. It took me over an hour to get a hold of an associate for her to tell me the "system" lost my order. I was told someone would call me Tuesday to fix the issue. NO ONE CALLED ME! I had to call Wednesday at 1:30pm and the associate told me "Oh, I was just getting to your order." What? How was my order not taken care of on Tuesday and if I didn't call were they going to "handle" my order? Someone called me back to tell me "Your order will arrive July 22." I told them absolutely not! I placed my order July 6, 2019. I was then told a manger would call me and no one called me, I had to call for another manger to tell me it wasn't the stores fault but the delivery team and she has to look into the issue. The manager on right now 7/17/2019 at 5pm told me the trucks are already loaded so you're not getting your "stuff" tomorrow. I have spoken with over 6 different employees not including the sales agent and no one has an answer for me. In the mean time I have moved into my new home with NO APPLIANCES with my small children. I am absolutely disgusted with the situation and I hope no one else has to go through this nightmare.

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