Robert Weinrich

Review of Oakland Veterinary Emergency G...

THANK YOU THANK YOU THANK YOU! This place is absol...

THANK YOU THANK YOU THANK YOU! This place is absolutely amazing. I took my cat, Rambo, here after a long, sleepless night of trying to deal with another emergency clinic and they were amazing.

I took Rambo into ANOTHER emergency clinic around 11:30pm Saturday night and they were uncommunicative and just flat out mean. After spending 4 hours there, they told me he would have to be hospitalized and quoted me $3,000-5,000 for the bill and they wouldn't treat him until I paid the minimum or paid the maximum if I was using any sort of financed payment! (essentially, holding my pet's health hostage)

I called VEG, to get a second opinion on what the "other guys" told me was wrong. I spoke with Dr. Nelson and she was so kind and reassuring. She talked me through the whole thing and Rambo wasn't even in their care! Yet....

After finally giving up on the other emergency clinic, I transferred Rambo to VEG. They were immediately responsive, professional, and sensitive! They have a super easy check-in process through text messages and the nurse kept me informed of everything that was happening via text. As soon as they could, they let us into the treatment area to see Rambo. The facility was beautifully clean and they had blankets in all the kennels for the animals.

I met with Dr. Marion, who had just taken over for Dr. Nelson for the day shift (yes, it was dawn at this point) and she was just as sweet and sensitive to my wife and I. She told us that not only was the treatment the other clinic recommended unnecessary, but could have done more harm than good!

So, instead of my cat spending two days in the hospital with my wife and I spotting a 4 figure bill, we spent $115 with VEG and Rambo is feeling great! Thank you so much again, you can't even imagine how emotional this night was for my wife and I and we will never bring our cat anywhere else.