I have own a small company in which we had a high ...

I have own a small company in which we had a high end deck to do for a client of ours (30000 in decking materials). We received our first order no problem. Our second order took nearly 3 months to get to us. The Deck Store Edmonton wouldn't call us with updates, or try to go about finding alternate solutions. In the end, we received part of our 2nd order. We were refunded (surprisingly) for the part that they could not provide due to the fact that their account was on hold with the wholesaler. Needless to say we got in touch with another company similar to the Deck Store and we had our material within 2 days. Lesson Learned= Go with anyone but the deck store, their customer service is very lacking and they don't seem to value your business. They get 2 stars because they got our first order to us at least and they refunded us what they couldn't come through on.