abel ts

Review of Route 46 Chrysler Jeep Dodge

Just purchased a new Jeep. Thanks to Bob Van Way w...

Just purchased a new Jeep. Thanks to Bob Van Way who was a great help. Took his time working with me and helped guide me throughout the process. Excellent service.

BUT (has nothing to do with Bob). I almost walked out soon after walking into the reception desk. The young lady was very unprofessional and definitely should not be assigned to welcome clients or potential customers - unwelcomed attitude and terrible hospitality. However she managed to page "any available sales rep" to assist me. No one showed up for some time, fortunately she saw a young sales rep who appeared to run away from me but fortunately for me we saw each other eye to eye so he was basically forced to help - the demeanor of being forced to help me was very evident. As we walked towards his desk, I happened to see Bob who was friendly with me two years back when I purchased a new Jeep - and I said hi. Immediately the sales rep that I was with handed me over to Bob, like trying to get rid of a disease. I ended up with Bob and purchased a brand new 2014 Grand Cherokee Limited 4x4 less than an hour later.