To be honest, I was really hesitant to go to tenno...

To be honest, I was really hesitant to go to tennova because of the facility having such a bad rap in our community. However, I had to go to an ER closer than tristar for the symptoms I was having! Reluctantly, i went. It was a good thing that I did. They did more for me than what TriStar did and had better discharge paperwork.
The night I went in sunday 8/25, there was no one in the waiting room. The reception nurse got me through triage pretty quickly and hooked up an ECG.

The ER staff are the ones I want to bring light to. They were amazing!! My nurses Megan and Wendy were very kind, professional and efficient. My veins were fragile from being in another ER and being on IV antibiotics. They were very attentive to my needs and came to check on me several times during my stay just to make sure I didn t need anything.

My MD was Dr. Harris. I appreciate a direct person because I am one. He listened to me. Asked open ended, information seeking questions to obtain a complete history up to the current ER visit. He was candid, professional and honest about what may be the cause of my symptoms. He wanted to rule out several other conditions that could have similar symptoms just as a differential diagnosis. He ordered testing that could give him a better idea about what treatment to utilize.

I had to have a CT Performed on my lungs. The CT techs are top shelf people. Jamie and Randy were conversational, knowledgeable and had a really great sense of humor. They explained the procedure fully and what steps they were going to take to get the views they needed. They passed on their knowledge of CT scanning and I felt very comfortable getting the procedure done. The procedure has a purple radioessant dye IV given with force to get the pertinent views they need. Jamie prepped me at each step so I was aware of what was going on. When the saline was injected, I felt my vein blow and told her. She immediately stopped the progression to confirm the failure of the vein and called in another nurse to place another IV access point to continue. I was running out of realty space. The nurse nailed a vein and the only access point that didn t bruise, I didn t catch her name but she had very cool light blue eyes. Jamie has told me that when she injects the dye that it would feel like a hotflash. Well me being post menopausal, I was like ok, been there done that. However it was a completely different feeling. It felt like I took a huge swig of top shelf bourbon, a wave of high heat from torso down to my feet within in seconds. It was a really awesome experience and not comparable to a hot flash . Jamie explained that the dye dumps in to the heart and the aorta shoots it out to all areas of the body.
Jamie and Randy turned something that is usually pretty scary into lit experience. They were both personable and very good at their craft.

My personal experience opened up my eyes and changed my perception of Tennova. The majority of the staff are awesome. They take in and evaluate a large amount of people in a facility built to handle only 1/3 of the people that come through there every day. They are chronically understaffed, over worked and underpaid for the amount of people they are expected to help.

Everyone s experience will be different going to Tennova. However, people are quick to complain about the negatives. I like to give accolades to the positives and recognize those that create a comfortable, positive experience for me and go above and beyond their job descriptions. Kudos to the staff on the floor that night. The passion you have for helping people in a critical time has not gone unnoticed, not for me anyways. Thank you for taking care of me.