Hannah Song

Review of Random House, New York

I had a month and half delay for a book without an...

I had a month and half delay for a book without any notification and their customer service was the worst experience ever. I ordered 2 books in June 4, never arrived, no emails about delays so i emailed after 2 weeks, they said the book is in stock but the book came in after a month. They even overcharged it and there was no apologize when I asked about the delay, and different price to confirmation email. Do not recommend. Wish i could give 0 stars.