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Billie has been on service calls before to my hous...

Billie has been on service calls before to my house and she has always been friendly, detailed, and professional. Recently she spent a good amount of time ensuring her initial diagnosis was correct. She examined all possible causes, tested indicators, very thorough and there was NO CHARGE for diagnostics. I've only use Schaal for 23 years because I have always felt they were the most professional, reliable, and did quality work. The gesture to not charge for diagnostic visits during COVID is an amazing gesture. I really appreciate Billie and the other Technicians for their assistance through the years.

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