Natasha Rodyuk

Review of PZU Ukraine, Kiev, Ukraine

This post should be here so that people like you a...

This post should be here so that people like you and me don't get into similar situations. To be honest, I did not want to share this story: last spring I had an accident. It was May. I was driving from the doctor's office, going down Kudri Street. I slowed down near a cafe to miss a couple of pedestrians. And in an instant I heard a roar. My car was just taken on a "zebra". Thank God, nothing happened to me. This is what I feared the most, because at that time I was hoping. The driver who rammed my car did not want to call the police. I insisted on this. In 5 minutes militiamen arrived on a place. They drew up a report, drew a diagram of the accident and advised me to contact the insurance company, whose client is the driver who rammed me. I did so. The PZU insurance expert inspected the damage, assessed it and said to wait for a court decision. As soon as it appears, send it to the insurer's main office for compensation.
But the case dragged on. The decision of the Pechersk district court was made only 9 months after the accident, and I managed to become a mother. The driver who crashed into me was found guilty. As requested by the insurers, I took the court decision to them. They assured me that the money would come to my account in a week or two. But this did not happen even a month later. I contacted the company again. This time they had a radically different answer: You have been denied compensation. The insurance policy of the perpetrator of the accident is not valid, or rather - it is fake. It is not in their interests to understand how the driver forged the insurance. And they are not going to do it. Who will pay the money is my problem. Here is such a story and a company with a dubious reputation. I will never turn to PZU and I do not advise you if you value your time and most importantly - health.