I needed to shop for individual health coverage fo...

I needed to shop for individual health coverage for the first time, so I thought I'd save a big headache by going straight to the "best". Horrible mistake. Read on, it's been an awful ride and I'm only 1 week into my plan!

1. I signed up and gave my bank account info on my application for automatic drafts. I went back and forth with representatives - some told me I would need to send in a physical check for my first payment, others told me not to. They ALL told me to "please be patient while they upgrade their payment systems" and I was going back and forth sweating over whether or not I'll even be able to have coverage in time. Then...

2. They "forgot" to activate my dental coverage, and I had to cancel a dentist appointment I had set for the first week of my coverage. I now have to wait 3 more weeks to see my dentist.

3. They "forgot" to enroll me in their Rx program, so I had to pay full price out of pocket for my medications after my plan was active.

4. My so-called "agent" - the person who they assigned to me as the go-to for all of my questions and concerns - has blatantly ignored every single call or email after helping me fill out the application. Super friendly before you're a member, disappear once you are.

This has been the worst experience with any company ever (and I use Comcast so that's saying a lot).
Please don't assume that the first company you think of when you think "who's the best..." is the correct answer. A little research and less assuming would have saved me a lot of time, money and headache.