Viviane de Jesus

Review of novo vernon hotel

It has many positives like location, breakfast and...

It has many positives like location, breakfast and room space and comfort, but it can improve, especially in the sanitation of the bathroom, which MUST be washed between one guest and another, something that had not been done when I occupied the room. Proof of this is what we found in the toilet and the wastebasket if full. I kindly informed the reception of this fact and, besides responding insipidly, seeming to doubt what I was saying, they should not have passed on the request to room service, because nothing was done.