I tried to open and fund an account after I previo...

I tried to open and fund an account after I previously had an account open. Thought it would be easier but it was more diffcult. You have to wait in a queue of 700 to 800 people to talk to someone which takes hours and they took one week to respond to my email telling me they can't deal with my problem through email. Awful. Their rates are good but it's not worth the hassle.

Update: 5 days later I got an email saying they can't fix my issue through email. I waited four hours to talk online and had to hang up....