Linda Dunshee

Review of The iowa clinic, p.c.

I have always had the best care and the best docto...

I have always had the best care and the best doctors with the Iowa Clinic so never had an experience like this before. Needed to call on-call on a Saturday and when the doctor called back they told were working a shift in the emergency room, which I very deeply respect - but she was very short with me and asked "what do you want me to do? I can't call in a prescription because I am not in the office and I am working now". Maybe if they can't do on-call while working there should be a different plan. If I wasn't in serious need I would never have called but were left feeling guilty for reaching out versus going to the ER - which is what everyone tells us to do to avoid overburdening the hospital.