Third time I have stayed here in the past 7 years ...

Third time I have stayed here in the past 7 years and our room was starting to show a bit of wear. I booked 2 rooms for us and friends from the U.K., king suite with jacuzzi. Bed and pillows were not as comfy as I remember. The grout in the bathroom was dirty, bi-fold door between jacuzzi and room had a broken hinge and the shower door did not seal and leaked badly no matter where I directed the shower head. Truly disappointed with their policy of charging a Tourist Tax and Eco Charge which they decided two yrs ago is mandatory - I've had other hotels and restaurants happily waive this. They did not tell me about the extra charges over the phone when I booked but said it is in the email booking confirmation. This location is very convenient to the Falls but I will stay elsewhere on the next trip.