Rebecca is a very unprofessional lady. This Bay Ar...

Rebecca is a very unprofessional lady. This Bay Area Property Management company shorted our company money for repair work that was provided for one of the tenant's residence. Rebecca agreed to pay the amount over the telephone with one of our dispatchers. We have ALL documentation showing Rebecca agreed to the specific amount however she chose to short our Invoice. (Our quote's are specifically priced at flat rates.) We called the next day Nov 24th to discuss the shortage at which time Rebecca explained she was told a different amount however could not provide a name of who she talked with and gave approval to. I explained I could re send the Invoice and she stated she would write a check that friday (nov 27th) for the amount shorted. Here it is December 21st and we have not yet received the payment. I called to check status of the check for Rebecca to cuss me out & refuse payment. No matter of the dollar amount shorted, it's the principal of the situation that matters. CONTRACTORS BEWARE. I will be informing BBB & the warranty company that was involved.