Avery Breakell Demick

Review of UConn Health

This is specifically about the psychiatry/mental h...

This is specifically about the psychiatry/mental health department. I called their patient intake line on February 8th, and left a message - the recording said they attempt to return calls within two business days. I did not hear back until February 16th - they requested information from my Dr which she sent, and then I heard nothing. I called again on the 27th, March 19th, March 26th, and again on April 3rd. On April 3rd I was told that one of the two people I was trying to contact had retired, and I left a message for the other but as someone who is struggling and was calling to get help this has been a horrible experience. Being made to feel like I have to beg for help and then be ignored has not helped my mental state, but rather made it worse. I would recommend seeking psychiatry treatment elsewhere.