Persephone Perry

Review of Lauderdale Infiniti

I called between 5-15 to ask a question about my g...

I called between 5-15 to ask a question about my g35 mind you I work in a shop, but I needed to call the dealership for the specific details about my headlights whoever I spoke to was extremely rude and condescending I was shocked and it got worse after I stated I was a mechanic in a shop. I first stated I needed to give my vin number to figure out the lights I needed to order mind you my neighbor works for another Nissan in the parts department at a different dealer then yours and told me I have to do this so I don't order the wrong lights and waste my money I have been In this business for 9 months this lady said well you have a g35 I said I needed specific details about my bulbs she was ahh haha well u have a g35?? Um when I stated I needed to give my vin number she was extremely rudely said well they are closed she was very rude!! It's not what you say all the time it's how you say it she acted like she didn't want to be bothered at all with me I said I'm going to do my own labor she was laughing at me when I said I was a mechanic! If I ever spoke to a customer this way I would be fired on the spot it's very disappointing and will no longer be ordering my lights through yall! I didn't get her name I just wanted to get off the phone very discouraged imagine not having any mechanical backround and have someone speak to you especially a woman in the business like that terrible!! I hope this gets addressed!