Diana King

Review of Bel Red Energy Solutions

I wish I could give them a negative score. They c...

I wish I could give them a negative score. They came to my house to repair my furnace during the time when it was 19 degrees outside. My furnace stopped working. I HAD to have heat as it was freezing outside. They charged me 525 dollars for a 20 dollar part. While I realize they are a business and they have to make money, they DO NOT need to gouge consumers at their time of need. I then tried to recoup my loss by having them give me an estimate, as they stated they would take 200 dollars off a new furnace if I went with them. They gave the highest bid out of 4 companies who came out, by a good 1000 dollars. I asked the other 3 how much they would have charged me for the same call to fix my furnace, they all quoted me 200-300 dollars. This is ridiculous and I hope they change their business practices.