4 years ago

Their "urgent care" is a joke. Something popped or...

Their "urgent care" is a joke. Something popped or tore behind my left knee. Excruciating pain that dropped me to the floor. I got a ride to this place from my brother. Upon walking in the door, a male employee looked up from his cellphone at me, no doubt seeing how much I was struggling to just stand much less walk, and looked back down at his phone and kept on walking. There's like 10 wheelchairs right there at the front door and did he bother to get one for me? Or even offer to? Nope. Once my brother parked and came in, he got one of the wheelchairs for me... One missing the arm pads but that had bolts and nuts sticking upwards through the arms and one of them cut my arm. Fast forward 45 minutes after filling out paperwork, I get taken back. 10 minutes later, I get taken for x-rays. 20 minutes later, a nurse practitioner comes in, talks a bit and says they need to schedule an MRI in which afterwards, I'll see an actual doctor. Problem is, they can't do the MRI for 2 weeks. In the meantime, they gave me a full leg brace, a pair of crutches and told me to go home and eat ibuprofen for the next 2 weeks. Not even a prescription for pain or muscle relaxer. So much for URGENT care. Later in the day after I returned home, they called me to tell me since it would be 2 weeks before they could get me in for an MRI, they wanted to go on and schedule an appointment to see the doctor in 4 days. Um, he's not going to know what's injured in my leg without the MRI so why?? Anyway, if something bad unexpectedly happens and you need urgent care, this is not the place for it.

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