I'm really surprised at the reviews, I delivered h...

I'm really surprised at the reviews, I delivered here twice, in 2012 & 2015 and both times were a good experience for me. I had c sections for both deliveries, the 1st time I would Not dilate, I have no idea why or that this could happen but I had to do an emergency c section since my water broke but I couldnt push the baby out. The nurses were really attentive and nice, my son was in NICU and the nurses gave him a beautifully knitted blue hat. It was soo cute and they really treated us well and took care of my baby.
The second time around I was actually referred to California hospital but the nurses there were horrible, I called my dr and told her I would not give birth there and wanted to go with St Frances. As soon as I arrived at St Frances they quickly got me into a small room, I told them I wanted a c section because I felt more comfortable doing that than go through the not dilating again and the doctor said no problem, I also couldnt have epidural because of my low blood plateletes and I requested anesthesia which they agreed to no problem. It was all so easy and again they took good care of me, the nurses and doctors all professional. They also sent this nun into my room and she gave my twins these little blue and pink rosaries and said a prayer over them. Im not a religious person but I thought that was nice, just having someone wish well for my kids. They didnt do this the 1st time because I marked no religion but I guess this time I forgot. I didnt mind though. I felt nothing but cared for and everyone was giving helpful videos and pamphlets. Nothing but praise for St Frances and their staff. Thank you so much