first of all, i'm no hotel snob. our softball team...

first of all, i'm no hotel snob. our softball team stayed here and i was disappointed overall. Nothing glaring, just not worth the $120 a night (stay and play through the softball organization) when other hotels within a block were half that price (with slightly less amenities).The breakfast was the best part. Rooms were decent, but I was assigned a king bed when my confirmation called for two queens. Instead of accepting feedback, they tried to blame it on me :) I'm fine with that, but they made the mistake since they were completely booked and probably needed additional queens available. Normally, I wouldn't care, but i had two kids with me, so i needed something more than a kinig. They provided a roll out within 1.25 hours (at 11:15 pm) and then they had cancellation (luckily) that allowed me to switch rooms the following day for the last two days of my stay. The place was extremely busy and the pool experience suffered as a result. Finally, two out of the four ice machines were broken throughout our stay and the other one frequently was out of ice. Maintenance finally tried to fix one of the machines on the final day of our stay, but the poor experience was already established. Rooms overall were reasonably comfortable. Don't depend on the shampoo/conditioner, not much more than one use out of the small bottles - and you have to squeeze the heck outta them to get anything out.