Friendly but uneducated staff - Veeery slow check ...

Friendly but uneducated staff - Veeery slow check in in spite of having registered everything online prior to arrival. Nice and clean rooms but our room had an unpleasant odor that they didn't manage to do anything about. Furthermore you hear a lot of what is going on outside your room. Insufficient lighting in the bathroom for shaving and putting on makeup. Great breakfast. Food at the pool bar was a disgrace. WiFi was not up to European standards. Lifts were running very slowly and had a logic of their own for when they would stop at your floor or not.
For a five star hotel I cannot give it more than 'OK' (3 stars).