Everything about this location is atrocious. Three...

Everything about this location is atrocious. Three times now we've placed our order online (don't do it - the ordering platform is slow to load, hard to read because of dark text on a dark background, and makes you pay online with no option to pay in store) with a 30-minute lead time. Every time we've arrived, we've ended up waiting another 30 minutes for our order, which is ALWAYS messed up in some way. Ex: chicken instead of beef, billed for a full order when we only ordered half, extra sides missing even though they're itemized on the receipt. It's worth it to drive 15 minutes across town to the MiCo in Highland Park where they're rude. I'd rather pay for a side of condescension that's actually served to me than get billed for extra sour cream that doesn't exist. At least one poor soul asked if we had been helped yet, and apologized to us for the delay - bonus star for her!