Brie Fludd Review of Churchill Living
Churchill is by far the most disorganized place I'...
Churchill is by far the most disorganized place I've ever worked for. They're always behind with something, poorly communicated everything, and often times set you up for failure. They don t even do right by their customers so I m not too surprised they treat their staff horribly. They are all about money at whatever cost. Even if it means inconveniencing the guest and inconveniencing you as an employee.
Many guest checked into rooms that were not properly cleaned by the cleaning teams. The cleaning teams would show up late almost every time and make us push back guest check in. The rooms are never fully stocked or stocked properly.
They had me working without and office or a place to sit and get work done. You always had to lug everything around with you. I was told there would be a desk installed when I first started working there and there never was.
Customer service and management (or lack there of) always creates problems for you and then leaves without helping you resolve them. No matter how much you communicate with them that certain things need to be changed, they don t care.
This is a Jewish owned company and many people of color that work for this company have told me that they be been treated differently because of that. They purposely hire people of color and the non Jewish so that they will have to work worse hours, weekends, and all holidays the others receive off.
I wouldn t suggest anyone book with this company or work with them. I ve seen their poor organization and communication effect a lot of guests stays.
When I submitted my resignation I gave them a months notice bc I would be moving back to Virginia and my commute would be over an hour. The next day after sending that email they let me come into work and made sure I got all my work done before telling me that they were letting me go because I was resigning. Instead of letting me know before I came in they wanted to make sure I did all their work for them before doing that. This place is inconsiderate and sneaky. Even when you organize things yourself management and customer service teams mess it up for you and let you take the blame.
Don t use Churchill. Don t work for them. They are untrustworthy and poorly ran.
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