On 17 April 2017. Headquarters Nissan refused to t...

On 17 April 2017. Headquarters Nissan refused to take responsibility for damages caused to my vehicle after they serviced it. We were trying to get home from vacation and my vehicle started giving me trouble. We stopped at another Nissan dealership. They told us what the issue was and we called Headquarters Nissan. I was transfered around and told that someone would call me back. A gentleman named CODY did so about 30 minutes later. His response was they were not talking any responsibility. And if we had taken it into their location they would have only cleaned the sensor and not replaced it. During the Complementary Multi-Point Inspection performed by Headquarters Nissan the Engine Air Filter Box was not closed properly. This allowed damage to be caused to the Mass Air Intake Sensor as a result of the Engine Air Filter Box not being properly closed and allowing debris to damage the sensor. we had to pay $700 for the replacement of the Mass Air Intake Sensor. I AM SO DISSAPOINTED AND THIS IS WHY I RECOMMEND THAT YOU DO NOT GO TO HEADQUARTERS NISSAN.