I've been shifting away from Shimano over to Daiwa...

I've been shifting away from Shimano over to Daiwa for over 2 years now, fishing season is over open up the reel found out the magnetic is broke collecting all kind of iron for some time., brought into Daiwa, fill out the piece of paper and wait for 10 minutes .surprisingly is been fixed, make my day, keep up the great service, I think I will buy more Daiwa product soon,. Imagine this is the middle of the fishing season. if this service would be wait out for 2 weeks, I would be very anxious to have it back, but I believe this should be the standard of service