Kevin D

Review of Mercedes Benz Manahattan

My wife and I had the pleasure of purchasing our n...

My wife and I had the pleasure of purchasing our new SUV from Mercedes Benz of Manhattan last week. John Hart, our salesperson, and Scott Malise the Sales Manager couldn't have been more professional and informative.

I have purchased well over a dozen high end vehicles over the years, and while many of the experiences have been good, the bar has just been set significantly higher! As our vehicle was a new model, it was ordered a year in advance. John worked with us every step of the way starting with ensuring we secured our production slot; walking us through the order process as soon as the order banks opened; providing a private viewing of the pre-production vehicle at last year's auto show; providing regular updates on production schedule; notifying of production dates; and let us know when the vehicle left that factory and was boarded on a ship!

Working with John, Scott and the rest of the team on the actual delivery was also top notch. They were extremely accommodating to my wife and I in scheduling and reviewing all the endless vehicle features. After introducing my wife to the staff in the parts boutique, she went to town. They were extremely helpful in finding us all the accessories we could ever desire.