Patrick Wen

Review of Mercedes Benz of Reno / El Dor...

Ordered a new 350 in late 2019, with all the optio...

Ordered a new 350 in late 2019, with all the options and final number finalized on paper black and white with the sales person. 3+ months later, they informed the vehicle arrived. Almost at the last minute in delivery, they notified us they increased the sale price, and didn t want to honor the agreed pricing number the sales person put on paper. What a nasty game this dealer played.

The clumsy sales person even broke the button operating the sun roof when he tried to demo how it should work during our test drive ;)

Stay away from this dealership.