Ricky S

Review of AMP Security

My dad already had a security system set up in our...

My dad already had a security system set up in our house for a 2 year contract but a salesman came and offered my dad this new security system. My parents said we didn t need one because we already had one set up but the man wouldn t leave insisting this security system was an improved security system. So he called two others from the company to set up a camera on a doorbell and at this point we were upset because they made holes around the front door trying to set up this one camera and said it was going to be a free trial and the salesman said he would return in a few weeks to see how we liked it. He supposedly called the other company we had actually set up with and said they were able to transfer the contact and that we would only have this security system for the remaining 8-9 months. My dad thought it was sketchy, so he was handed the phone and they were able to scam him into agreeing to this and the salesman promised there would not be any hidden fees or additional costs to what they were offering. After two weeks the security system would go off randomly and wake us in the night, so we had to constantly turn it off. After about two weeks my we were looking through the bank statements and realized the cost for the system had gone up, so we called to see what was going on and apparently we were now on a three year contract. Their only options were to continue paying or get out of the contract by paying over a thousand dollars. My parents never signed any paper work and when we requested a copy of said contract they said they would mail it and they sent a contract without anyone s signature. They never even bothered to show their face again even after we needed help with the camera they had installed. We were just left with holes around the front door and a bill that we were having trouble paying.