Dennis is great for customer service, he deserves ...

Dennis is great for customer service, he deserves 5 stars, but as for the charges we feel that the dealership earns the reputation of over charging. We were billed for 5.7 hours but the car was only there a little more than 3 hours. The answer to whether or not we were being charged a set amount no matter how long they work on the car was yes. We don't like that. For regular maintenance and oil changes we're ok with coming back but next time something needs repaired we'll try our best to avoid coming to the dealership.