Rooms are clean, quiet and secure including amenit...

Rooms are clean, quiet and secure including amenities such as a safe and minibar.

Breakfast was pleasent with a good range of foods: from cooked such as egg and bacon, to cold meats and cheeses, there was also a few choices of cereals and pastries or yoghurt and granola etc. I was let down by their "English Breakfast Tea" which really did not hit the spot but this is only a minor complaint. The balcony on the 5th floor was a great place to dine in the summer.

More serious complaints are against the reception and check in, anyone considering staying at this hotel should know: they do not need to hold your passport for half an hour to check you in and they definitely should not ask to hold it without you present. Should they attempt something like this insist that you won't leave without your passport. I don't know why this was said to us but I find it extremely shady.

Secondly: despite booking a room for two we were initially placed in a triple room with three single beds, when we asked to move we were told that this hotel does not have double beds. The website does mention this however it is still a disappointment, this hotel is certainly aimed more at business travel than couples.