KC Embrey

Review of Lynnwood Honda

I brought my car to get the timing belt changed, f...

I brought my car to get the timing belt changed, for a 90,000 mile checkup, and to find why I was getting 2 error codes. I told them the error codes I was getting and asked them to diagnose it. I changed my mind about the timing belt when they told me it would be $800. They diagnosed the issue for $99 and told me they were receiving the same 2 error codes I told them I was receiving and that they would have to replace the EGR and ATTS modules totaling $1500. I was already upset because they did no more diagnosing than I did. I found online that all I had to do was clean the EGR ports, which cost me about $20 in supplies and 30 minutes of time. It fixed the engine codes. When I went to Downtown Honda, who had the EGR port plugs in stock, they told me my timing belt had already been replaced by the previous owner 10,000 miles before, information Lynnwood Honda was well aware of, but chose to keep from telling me. They also told me that many Preludes have the same error codes, and cleaning the EGR ports would fix my issue. They told me that without the $99 "diagnostic" fee. If you're looking for an honest Honda dealer/repair, opt for Downtown Seattle, over Lynnwood.

**UPDATE**
I did get a kind apologetic call from them after this review and they refunded the money for the diagnostic. This does make me happy to have the money back, but it shouldn't have taken a bad review to get that.