Jeff M

Review of BMW of Murray

Ryan Roosendaal, is who you want to work when purc...

Ryan Roosendaal, is who you want to work when purchasing a vehicle at this dealership. I have been with a lot of dealerships here in Salt Lake (Infiniti, Mercedes, Audi, Acura), and I can say Ryan is one of those rare people in this industry who takes his job seriously and truly cares about his customers.
I reached out to Ryan back in February, trying to find the right vehicle. Ryan was extremely patient, knowledgeable, and efficient in helping me get into the right situation. In fact, he is so patient he worked with me for 5 months, and not once did he pressure me, haggle me, or play games.
He was honest, transparent, communicative, and he listened to my concerns. If I didn't like the color or feature, he would find a car that I did like. If I didn't agree with the price, he would find a way to get it lowered or make it work. If I thought the interest rate was too high, he would call the bank and get it reduced. He was always going above and beyond.
During the pandemic, trade-in values have slumped, most dealerships will take advantage of this and lowball you. However Ryan, explored every avenue to get me the most value for my trade-in. Ryan works to earn your business, even if you are not purchasing an M8 or 7 series, he treats you like you are.
Besides the fact these cars pretty much sell themselves, I can not say enough good things about this dealership. I would 100% recommend BMW of Murray!