Emma Swenson

Review of City Utilities of Springfield

Paid my bill online with their EZ Pay, right? Well...

Paid my bill online with their EZ Pay, right? Well, City Utilities didn't bother to even try and take the money out of my account to pay the bill, so the next month I had a $40 late fee because the city messed up. I called and don't have to pay the fee, but I understand why CU has such low ratings.