Michael Ward

Review of Our Lady of Consolation Nursin...

I'd give this place zero stars if I could! I had a...

I'd give this place zero stars if I could! I had a horrible experience with a nurses aide. Charity was extremely rude and insensitive and she let my mother sit in her own urine for hours without any help. She didn't want to do anything at all for her. She refused to give her a shower after asking multiple times until I had asked another aide to help and she did. I'm never recommending any of my friends or family here...extremely disappointing. Not all of the aides are bad, most of them were friendly and willing to help. I remember Charity as a rude woman who wouldn't listen to my requests. I hope she doesn't take care of anyone else!