So I purchased 26 windows and 2 sliding doors for ...

So I purchased 26 windows and 2 sliding doors for Showcase through a local vendor. The window are all shapes and sizes and the doors were 10 ft across with 5 ft slider. I have had them for 16 years. The window seals are all still good not cracking and the door are amazing.
I called out to Showcase today to see if I could get replacement door handles for the sliders. After 16 years of usage at 20 times a day at least with all our pets that equates to about 116k uses. That is a good door handle. Well anyway i spoke with Ashley who was extremely inquisitive and asked the right questions and realized she had to get Eddie from service involved. Eddie told me that he was not sure they still had any but he would go search the warehouse and call me back. I could not believe that Eddie called me back but he found two door handles that were missing some parts but not the handles. I said i would buy them both and he spoke with Ashley and since they were not complete and I was a valued customer they were just going to send them to me. I am in New Orleans and whenever we get a little extra or someone takes care of us in a beneficial way we call it lagniappe. Well thanks for the Lagniappe Ashley and Eddie. Showcase your customer service department is bar none. I invited Eddie to stop by for a swim if he ever comes through New Orleans......thanks again Y'all.