Over Memorial Day weekend, I walked into Nick Alex...

Over Memorial Day weekend, I walked into Nick Alexander Imports BMW for the first time. For the last 9 years, I had done business with their Mini Cooper department. I knew it was time for a change and I wanted to switch to a luxury electric car. Luckily, Kyle Rancourt was there to help me through the process. Not only was he extremely knowledgable about the vehicle, he walked me through every possible option available to me, and made sure I got the best deal possible. What I loved most about working with Kyle was his efficiency! I was anticipating the process taking a few hours, but thanks to Kyle, I was in and out of the dealership with a new vehicle in under 2 hours, which included a test drive! He even gave me his cell phone so I would have a way to contact him directly if there were any additional questions I had. Sure enough, when I did have some additional questions, he promptly responded to my concerns and provided me with solutions that solved my problem. Nick Alexander is not your typical dealership and Kyle Rancourt is not your typical car salesman. I felt like I was being treated like family and it's why I will continue to be a costumer of Nick Alexander Imports for years to come. Thanks Kyle and the rest of your team.