I have been impressed with their professionalism, ...

I have been impressed with their professionalism, prompt communication and service mind from this company. Anytime I called for help either technical or billing issue, they provided me immediate useful help at ease with the sense that they really care the customers.

For example, today I spoke with Ryan, extremely polite clam representative. I was charged for an annual fee last week, but I will move from IL to NY in a 6 weeks. Ryan did not hesitate to refund me back and he charged me for one time monthly service and gave me 2-week free service as complimentary.. How sweet!!