Ace Burns

Review of Optimum RV

I bought a third party extended warranty from them...

I bought a third party extended warranty from them.for almost 6K,
When I tried to use it the warranty company said they didn't have my name in the system. WHAT!?
Long story short.... Optimum never paid the warranty company and I was S,O,L.
I called OPTRV and they said :"oh, we're sorry we didn't send them the check, but don worry we got you covered the whole time"
HUH? How do you have me covered if you never paid for the EXT WARR?
I demanded a refund and after arguing with someone they decided to reimburse me minus the finance amount I was charged to get the warranty..