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Sage Stevens

3 years ago

So Renewal by Andersen was not my first choice in ...

So Renewal by Andersen was not my first choice in window supplier, but due to the nature of our project (100 year old home, original windows), it became clear that the usual window contractor wouldn't cut it for our home. Most of our spaces were atypically sized (you can't go to Home Depot and just buy a window which would fit our home). Additionally, the window frames had experienced settling, so for some they weren't even at right angles.

After meeting with their sales rep (Carol, excellent) we came to understand the necessity of getting custom windows built for our home. This coupled to their full service installation and warranty allowed for us to accept their high price tag (financing is often available).

After ordering the windows, their project manager reached out to us to schedule tech measurements and installation. They worked around our schedule and old house (lead based paint) to arrange for the install. Their installation crew were professional, courteous and thoughtful. Coming across a few issues you might imagine coming up in a 100 year old home they identified issues, figured out fixes and got our windows in place!

We haven't had a massive heat wave in Seattle this summer, but I did notice that the home does seem much cooler than before (we upgraded from single panes). I'm definitely glad we did the work even with the high price tag associated.

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