I have stayed here several times. In the past all ...

I have stayed here several times. In the past all were good.Due to experiences this time I probably won't come back. Had cold water for 2 days, although duty manager Josh came to check it was not fixed promptly. We moved rooms only to see someone else checking into our old room 2 hours later. We met someone who had been in our room a week before and had to move out due to no hot water. This is really poor management. Check out experience very bad. Over charged and took 2 days and several emails to resolve in my favour. In favour most of the staff at the Waitui Beach club are just so amazing, friendly and polite. Absolutely first class. Dined at V restaurant - first class. However Salt restaurant standard has dropped significantly